Course Overview
COURSE OVERVIEW
Organizations in today's fast-moving environment have to constantly change in order to meet the needs of its clients and to grow. Change impacts on people thus necessary to have “change management” in order to increase the probability that the expected change objectives are achieved.
Change management is a structured approach for ensuring that changes are thoroughly and smoothly implemented, and that the lasting benefits of change are achieved.
The change management training course has been developed to introduce participants to practical tools and techniques that will enable them to better understand their people during change or transformation of their business. It will also provide them with clear methodologies that will assist them in influencing the change for the organization and the people within it.
EXPECTED OUTCOME
At the end of this course, participants will be able to:
TARGET GROUP
Anyone in a position of managing or leading others will benefit from this training. It is suitable for anyone involved in the change process in a business environment and leaders that need to implement change.
DURATION
2 days
COURSE CONTENT
Definition : what is change management and its importance in the success of organizational change.
Setting the context : Examine drivers of change, what will change ,types of change and elements of change.
Case for change : Provide a methodology and structure for developing a compelling case for change
Planning for change : Introduce participants to practical tools and techniques that will enable them understand their people during transformation of their business.
Influencing change : Provide methodologies that will assist participants in influencing the change for the organization and the people within .
Communicating Change : Reviewing the principles of communication during change focusing on the benefits good communication will have and creating a strategy based on this knowledge.
Change roles : The four Primary roles in change.
Stakeholder management : Carry out a stakeholder assessment and generate a stakeholder management plan - Identify stakeholders, - Carry out stake holder assessment ,- Scan predictable forces triggered by the change and generate a plan of action.
Impact of change : The Change curve and strategy to manage each stage of the curve.
Resistance to Change - Understanding why people may be resistant to change and knowing what to do to overcome this. Explore a simple model that will help participants move people through the various stages of change.
Implementing Change : Introduce participants to Kotter’s 8-step change model for helping managers deal with transformational change.
Action planning– Identify 3 to 4 main areas of action and prepare an action plan