Coaching skills

Course Overview

One of the key qualities of highly successful leaders is their ability to coach effectively. In this training, leaders learn how to successfully coach using various tools and techniques which assures that any coaching session is  effective and productive. Participants will build the skills, abilities, and confidence necessary to become highly effective coaches .

EXPECTED  OUTCOMES

At the end of this coaching skills for managers training course, participants will be able to:

• Learn when coaching is needed
• Apply  structured consultative coaching skills 
  
• Ensure everyone in their team is operating at  high standards.
  
• Understand individual strengths and weaknesses, to help shape team dynamics.
  
• Develop an  action plan  for  implementation   post the  training.

TARGET GROUP

• Supervisors.

• Team leaders .
  
• Managers .

DURATION

1 day

COURSE CONTENT

What is Coaching? - A review of what coaching is and the key skills required of a good coach.

The Manager as Coach - A look at the role of the manager and how coaching fits into this.

The Coaching Environment - Examining the environment in which positive coaching can take place. One where staff feel challenged and supported enough to achieve positive results.

A Procedure for Coaching Success - Providing participants with a set structure to create a results driven environment in which coaching plays an integral part.

The Coaching Conversation - Explaining the GROW model and specific questions based around this in order to enable participants to carry out effective coaching conversations. There is also a chance to put the skills into practice.

Questioning - Looking at different questioning methods, the advantages of each and asking participants to provide examples.

Whose Agenda? - Encouraging the participants to help the coacher explore issues by encouraging rather than telling. A chance to practice their questioning in a safe environment.

Active Listening - Understanding what active listening is and how to ensuring they use it.

Coaching Opportunities - Identifying what coaching opportunities there are in the workplace and then applying the skills from the course to a coaching practice session.

Action  planning– Identify  3  to 4  main  areas  of  action and prepare  an action  plan.