Course Overview
The Leadership fundamentals provides an excellent foundation in all of the skills and behaviors required to be an effective leaders.
The program focuses on making the transition from individual contributor to managing people.
The training course builds the capability of a leaders to achieve results through others.
EXPECTED OUTCOME
By the end of this training course, participants will be able to:
Achieving Results Through Others
TARGET GROUP
This course will benefit anyone who manages people, in particular:
DURATION
2 days
COURSE CONTENT
Qualities of an Effective Leader : Identify the key characteristics of effective leaders, rate yourself against them and establish key actions to develop the skills.
Leadership styles: Identify your preferred leadership style and adapt your style to work situations.
Team Leadership : Learn to motivate and inspire teams . Examine different motivators for individuals and why everyone is motivated by different things.
Dealing With Difficult Team Members : Understand why some team members are difficult. Examine different behaviour types and strategies for responding to them.
Task Leadership : Ensure the job gets done by being instrumental in setting and monitoring goals for the team.
The Manager as Coach : A look at the role of the manager and how coaching fits into this.
Delegation : Use delegation for effective employee development, time management and motivation.
Communication : Examine the 5 level model of communication.
Giving feedback : Explore the techniques for giving and receiving constructive feedback.
Methods of managing conflict - Explore the methods to manage and resolve conflict.
Discipline : understanding of what discipline and grievance means and what procedures should look like. knowledge of the law surrounding the handling of Discipline and Grievance in the workplace.
Action planning : Identify 3 to 4 main areas of action and prepare a development plan